Privacy policy
Effective Date: 16 June 2025
Lavish Jewels (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store (www.LavishJewels.com.au) or interact with us. By using our website, you consent to the practices described below.
1. What Information We Collect
We collect the following types of personal information when you visit or make a purchase from our store:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by our payment providers)
- Order details and purchase history
- Device information (such as IP address, browser type, device type)
- Usage data (such as pages viewed, referring website, and time spent on site)
- Cookies and similar tracking technologies (see Section 7)
2. How We Collect Information
We collect information in the following ways:
- Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us
- Automatically through cookies and analytics tools when you browse our website
- From third-party platforms (such as Shopify, payment processors, and marketing tools) that help us operate our store
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders, products, or promotions
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
- Shopify: Our e-commerce platform provider, which processes your data on our behalf
- Payment processors: For secure payment transactions
- Shipping and fulfillment partners: To deliver your orders
- Marketing and analytics providers: To help us improve our store and communicate with you
- Legal authorities: If required by law or to protect our rights
We do not sell your personal information to third parties.
5. International Data Transfers
Some of our service providers (including Shopify) may store or process your data outside Australia. We ensure that any overseas data transfers comply with the Australian Privacy Act 1988 and relevant international privacy laws.
6. How We Protect Your Information
We implement security measures such as encryption, access controls, and regular security reviews to protect your personal data. However, no method of transmission over the internet is 100% secure.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy
8. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your data (subject to legal and contractual obligations)
- Opt out of marketing communications at any time by following the unsubscribe link or contacting us
- Make a complaint about how we handle your personal information
To exercise these rights, please contact us at info@LavishJewels.com.au
9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Lavish Jewels
Melbourne, Victoria, Australia
info@LavishJewels.com.au